Rates/prices 

 

 

  Mission statement: 

Jacobs and Co is proud to offer a highly professional and reliable service, but also friendly assistance and honest quotations. We employ experienced and dedicated movers that will make sure your move or delivery will run without a hitch. Our removals Richmond service operates on a referral basis and we value all of our clients, regardless of the size of the project. Feel free to contact our customer support department if you have any suggestion or are not fully satisfied with our service. You can contact us by phone on: 

08000 336 331 or   info@jacobsandco.biz  

Equally, if our service is pleasing and you are satisfied with our work, please send us an email or be sure to recommend us to a friend. 

 

Congestion charges:

Our drivers are trained to always take the shortest route. To that extent any travel, loading or unloading performed through the congestion zone, whether avoidable or not, will be debited with £8.00, which will be added to the total amount due.  

 

Parking:

Various parking restrictions apply in and around London. Please ensure that you provide us with the necessary parking permit or a suitable arrangement , as all parking fines resulting from loading or offloading will be passed on to the client. 

In London, as well as around the city, there are several parking restrictions, which is why we request that all our clients provide us with valid parking permits or making the necessary arrangements so that our staff will be able to load or offload properly. Any parking fines resulted from the client's failure to provide the needed permits will be passed on to the client. If Jacobs and Co pays any funds towards parking meters and charges, these will also be added to the final bill.  

 

Insurance:

All Jacobs and Co vehicles are fully insured for man and van Richmond moving and delivering. Our insurance covers up to £25 000 goods in transit and we also benefit from public liability insurance. For goods under the value of £250, Jacobs and Co does not accept any responsibility for damage, whether it's furniture, vehicles, property or other. Our insurance company will deal with any claims that are bigger than £250, however clients are requested to notify us, in writing, of any intention to file a damage claim within 7 days of the move. All goods that are worth more than £250 must be listed on an inventory, together with their estimated value, BEFORE our staff begins the move. Claims cannot be filed for items that were not listed on the inventory.

 Items not listed on the inventory will not be covered.

 

Other exclusions are: 

1) Damage or loss of jewellery, precious metals and stones, watches, furs, food & drinks, Promissory Notes, Bills of Exchange and Deeds and Bonds

2) Money or Securities for money stamps of all kinds, as well as other documents, such as Manuscripts 

3)  Loss or damage to various items that can arise from or be caused by wear and tear, gradual deterioration, mildew, moth, vermin, as well as processes of cleaning, restoring or repairing.  

4) Damage to or loss of self-assembly furniture, excepting the case when the furniture is dismantled before the day of removal.  

5) Damages of mechanical or electrical nature, except when caused by external means.  

6) Breakage of goods packed by the clients, except when the breakage is due to the means of conveyance. 

7) Loss or damage of goods that occurs in the warehouse or any premises that the goods are stored in.  

 

If an article that is part of a set is lost or damaged, the insurance company will cover only the proportionate value that the item has in reference to the value of the whole set. No additional depreciation will be paid to the client.  

 

Packing:

Please ensure that all fragile items are packed securely and all boxes marked accordingly. Jacobs and Co Customers are asked to securely pack all fragile items and mark boxes accordingly. If any goods are damaged because of inappropriate packing, Jaco and Co will not accept responsibility. Furthermore, safely packing glass items for travel falls under the responsibility of the client and Jaco and Co does not take responsibility for damaged glass item that have been improperly packed by the client, without any member of the Jaco and Co staff present.

 

Loading:

Jacobs and Co has vast experience in man with van Richmond services and employs highly trained and experienced movers, who will carefully pack and load goods, making sure that all loose items are strapped or tied down. It falls under the responsibility of the client to pack all fragile items in bubble wrap or any appropriate material that will minimize the risk of breakage.

 

Overloading:

Overloading is not acceptable at Jacobs and Co, regardless of the removals Richmond service contracted. Items will be loaded in the vehicles until the maximum capacity will be reached and it is the driver only that will determine the maximum load. 

 

Lifting:

Jacobs and Co is a top man with van Richmond company and takes health and safety policies very seriously. Accordingly, no items that weigh over 20kg will be lifted by only one person, as these items are considered to be a two man lift. The client is responsible for booking enough people to do the necessary lifting or to provide help in lifting heavy items. The driver and his second are entitled to refuse lifting items heavier than 20kg without any help.  

 

Keys:

Clients must ensure that keys to the both loading and delivery address are available or that access has been ensured. Drivers will not be able to wait longer than the time they were booked for and are instructed to move onto their next job. If these requirements are not met, we reserve the right to deliver and offload goods again, at full cost.

 

Rates:

Rates are calculated from the time the goods begin to be loaded into vehicles until the time goods are offloaded at the drop off address. The labour time is rounded up to the nearest half hour. These rates apply to all jobs, unless specifically otherwise quoted. There is a minimum two (2) hours charge on all jobs, unless otherwise specified in the quote.  

 

Passengers

Passengers are not allowed to travel in the back of the vehicle. All vehicles are fitted with 3 safety belts, which means only 3 passengers can travel, including the driver. Jacobs and Co is an experienced company when it comes to removals in Richmond and applies all safety rules to its services.  

 

Vehicle Information

Luton :   Max length- 410 cm / Max width-180 cm /Max height-205 cm /Max volume- 15m3 / Max payload-approx 1400 kg 

LWB:     Max length- 318 cm /Max width-135 cm /Max height- 187cm / Max volume-10m3 / Max payload-approx 1400 kg 

SWB:    Max length- 220 cm / Max width-125 cm /Max height-136 cm /Max volume- 4m3 / Max payload-approx 1200kg 

 

Man and van Richmond TW9 and TW10: Jacobs and Co provides man and van Richmond TW9 and TW10 services for when you need to move house or office. Reliable removal service locally based. Other logistical services include: multi drop, courier, house clearance, European deliveries and we hold an environmental licence to dispose of unwanted furniture. We support local furniture charities and always try to recycle furniture before taking them to waste sites. We cover the whole of London and have discounted rates for TW and KT postcodes.  

 Man and van hire Richmond TW9 and TW10: Jacobs and Co provides man and van Richmond TW9 and TW10 services for when you need to move house or office. Reliable removal service locally based. Other logistical services include: multi drop, courier, house clearance, European deliveries and we hold an environmental licence to dispose of unwanted furniture. We support local furniture charities and always try to recycle furniture before taking them to waste sites. We cover the whole of London and have discounted rates for TW and KT postcodes.  

Removals Richmond TW9 and TW10: Jacobs and Co provides man and van Richmond TW9 and TW10 services for when you need to move house or office. Reliable removal service locally based. Other logistical services include: multi drop, courier, house clearance, European deliveries and we hold an environmental licence to dispose of unwanted furniture. We support local furniture charities and always try to recycle furniture before taking them to waste sites. We cover the whole of London and have discounted rates for TW and KT postcodes.  

Office moves Richmond TW9 and TW10: Jacobs and Co provides man and van Richmond TW9 and TW10 services for when you need to move house or office. Reliable removal service locally based. Other logistical services include: multi drop, courier, house clearance, European deliveries and we hold an environmental licence to dispose of unwanted furniture. We support local furniture charities and always try to recycle furniture before taking them to waste sites. We cover the whole of London and have discounted rates for TW and KT postcodes.  

House clearance Richmond TW9 and TW10: Jacobs and Co provides man and van Richmond TW9 and TW10 services for when you need to move house or office. Reliable removal service locally based. Other logistical services include: multi drop, courier, house clearance, European deliveries and we hold an environmental licence to dispose of unwanted furniture. We support local furniture charities and always try to recycle furniture before taking them to waste sites. We cover the whole of London and have discounted rates for TW and KT postcodes.